EMERGENCIES CAN HAPPEN AT ANY TIME.
WE RESPOND 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR.
VETERAN OWNED AND OPERATED
Mission:
Provide premier service support for large-scale operations, events, and disaster relief.
Vision:
Be the industry leader for service support to emergency management, disaster relief / recovery operations, and local events through capabilities, knowledge, and competence.
Values:
People: Create an environment where our people can excel and thrive
Productivity: Be a highly efficient, lean, and adaptable organization
Professionalism: Demonstrate “above reproach” ethical behavior and professional integrity at all times
Partners: Develop a diverse and winning network of partners
Reputation: Be renowned for service support, innovation, and best business practices
Environment: Maintain effective practices to reduce waste and minimize environmental impact
Who We Are
USA Up Star is a veteran-owned small business which maintains its professionalism and operational roots in that veteran military heritage. Led by the few and the proud, we strive to be all we can be in performance of our missions. From humanitarian aid to disaster recovery to mission support for many different types of events, our ability to plan, leverage and deploy resources, sustain operations, adapt, and recover successfully is a force multiplier for every mission.
Our Process
From an operational perspective, we keep our three-stage process simple so that the natural complexities of disaster and the human factor can be adapted to with predictable efficiency and outcomes. We have found that simplicity is genius when adapting to, improvising, and overcoming what others find stressful.
The USA Up Star Process:
Plan. Deploy. Recover.
When emergencies arrive, you want to respond with a team that already knows what to do. Your preparation strategy for success begins the moment you contact our team of experienced professionals.
The bottom line for emergency management planners, governors, mayors, town managers, concerned citizens, and support organizations (federal, state, and local): If we aren’t on your short list to call when disaster strikes or you need event support, you are already behind the moment something happens. We are your support resource at the ready.
What’s your plan? Get us into your decision cycle by contacting us and planning ahead. We’ve got plenty – all we need is that call.
We have many diverse resources and a wealth of expertise to make disaster recovery and event planning better. Our resources are a collection of good people, equipment, vehicles, and materials that have been tested and proven over many years to be the best options for first responders, citizens in crisis, and service support operations around the world.
Whatever it takes to support and sustain the mission with effectiveness and efficiency, we are there. We get the resources to you so the mission can happen!
We stay until our part of the mission is complete. Our missions are ongoing and ever-changing, so we don’t take a lot of time to linger and feel good about what we did. Even as we continue to assist you onsite, our planners and world events are already dictating our next support operation.
With that context in mind, we do our level best to ensure your ability to recover and begin building again after disaster is supported with the resources and planning efforts we put in place from the beginning. We don’t leave any man behind, and will ensure a thorough transition process is in place as part of our planning efforts and onsite activities.
Our ideal goal is to get you or your community back to a place of restoration where we are no longer needed, and life can resume with a clearly defined picture of what lies ahead and the steps to get there.
WTHR 13 INDIANAPOLIS FEATURE STORY
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